Business Details

Stephen Pannell Wines Pty Ltd, trading as S.C.Pannell Wines, ABN is 95 107 248 279.

Our physical address is 60 Olivers Rd. McLaren Vale. Postal address is PO Box 737, McLaren Vale, 5171.

Alcohol Sales

It is illegal for us to sell alcohol to persons under 18 years of age. By supplying your details, and confirming your payment details, you are certifying that you are 18 years of age or older.

Allocations

We will only contact individuals that have successfully been allocated wine, with pricing and payment details to follow.

You must advise us of any changes to to your shipping address, email address, and / or credit card details. Credit card and other personal details are held under strict confidentiality, and used solely for the purpose of processing Koomilya wine orders.

We do not store credit card details, they are held by our secure third-payment gateway Braintree, owned by PayPal.

Shipping

The wines will be shipped Please allow 1-2 weeks for delivery. Deliveries will not be left unattended and cannot be signed for by a minor.

Wines will be shipped once payment has been processed.

Refund Policy

If you receive a wine that has been damaged in the delivery process, or you believe is faulty, we will replace it. If you are not 100% happy with your wine purchase for any reason please contact us immediately at team@pannell.com.au or 08 8323 8000.

We ask that you bring this to our attention within 21 days of delivery so that we can action a refund and return if applicable.